Integrated Command & Control Applications
About Avtec Scout Enterprise: Proven, Trusted, Reliable
Avtec’s Scout Enterprise family of dispatch solutions is developed, built and supported in the U.S., and is deployed in some of the largest and most demanding command and control centers throughout North America. Based on a single-code base, Scout Enterprise is engineered to be highly customizable and easily scalable to meet changing operational requirements. Scout is backed by expert support and services through its ScoutCare® licensed, post-warranty software and support service program.
Scout Enterprise EX
Avtec’s Scout EX is our most robust solution for conventional and trunked radio systems, telephony, and broadband/LTE technologies. Avtec’s flagship dispatch console, Scout EX is used by six major U.S. airlines, 70% of North America’s Class I railroads, 60 global utilities, and thousands of first responders.
- Up to 50 Audio Streams
- Up to 2,000 Channels
- Fixed or Mobile Dispatching
Scout Enterprise E8
Avtec’s Scout E8 gives your command centers maximum value for a minimal investment. Scout E8 integrates with leading radio, telephony, and broadband/LTE technologies. And because it is compatible with all Scout Enterprise products, customers can easily expand their system as their operations centers grow.
- Up To 8 Audio Streams
- Up To 8 Channels
- Fixed or Mobile Dispatching
Scout Enterprise E4
Avtec’s Scout E4 provides a cost-effective solution that is compatible with Scout EX and E8 consoles so you can add additional software licenses as needed. Like the entire Scout Enterprise family, Scout E4 dispatch consoles integrate with leading proprietary and standards-based radio, telephony, and broadband/LTE technologies.
- Up To 4 Audio Streams
- Up To 4 Channels
- Fixed or Mobile Dispatching
Scout E1
Avtec’s Scout™ E1 console meets the needs of customers who need a scalable, reliable dispatching solution with a lower total cost of ownership. Connection to a variety of land mobile radio (LMR) platforms through standards-based protocols and proprietary systems as well as connectivity to broadband Push-to-Talk over Cellular (POC) technologies means your dispatch center is poised for optimal communications. Avtec’s Scout E1 dispatch console is a versatile and durable hardware device that saves space, needs minimal configuration, and is easy to install and use.
- Up To 4 Channels
- Maximum of 12 endpoints per system
- Maximum of 8 consoles per system
Avtec Scout Enterprise Downloads
Scout Enterprise Data Sheet
Scout Enterprise Flyer
Application Partner
MOTOTRBO Sold & Supported Voice & Data Dispatch Software
ELCOMPLUS
SmartPTT PLUS is a Motorola Sold & Supported dispatch software application for distributed
MOTOTRBO radio networks. Standard functionalities include voice dispatch, texting, job ticketing,
event logging and more. Optional features include GPS tracking, indoor location, voice recording,
interoperability, telephone interconnect and a web client for remote system access. SmartPTT
supports both the digital functions of the MOTOTRBO radios or their analog mode for a seamless
migration to a DMR system.
SmartPTT Dispatcher Console is the software application installed on a Windows-based PC, which
can be located at any distance from the controlled radio networks. The Dispatcher Console connects
to the SmartPTT Radioserver(s) via IP to perform dispatching functions. The SmartPTT PLUS
Radioserver communicates to radio subscribers via an IP wireline connection using the Network
Application Interface (NAI Voice and NAI Data). SmartPTT PLUS supports operation in conventional
systems, IPSC, Capacity Plus, Linked Capacity Plus, Connect Plus and Capacity Max.
Key Benefits
- Enhanced radio subscriber monitoring and management.
- Increased coordination of work.
- Personnel safety.
- Rapid response to emergency.
- Improved performance discipline of employees.
- Cost management.
- Elimination of data transmission errors.
- Increased call capacity.
Key Features
- IP wireline connectivity using NAI Voice & NAI Data.
- Breaks the IPSC limit of 15 repeaters per system.
- Voice Dispatch.
- GPS Tracking Option.
- Event Logging.
- Voice Recording Option.
- Text and Data Transfer.
- Job Ticketing.
- Telemetry.
- Web Client Option (Data Only).
- Radio Network Bridging Option.
- Repeater Network Monitoring Option.
- Telephone Interconnect Option.
- Indoor Tracking Option.
System Requirements And Types
- Radio Hardware/Releases Compatibility:
- MOTOTRBO radio with firmware 1.08.32 or higher.
- XPR and SL series with firmware version R02.00.00 or higher.
- Computer Hardware / Operating Systems:
- PC, Windows XP/Server 2008/Vista/Windows 7/Windows 10, Intel Core i5 or higher, no less than 4 Gb RAM, Sound
card (for connecting multiple channels, for example, M-AudioDelta 1010 LT), HDD recommended min 12 Gb (depends on
volume of voice records).
- Compatible with IP Site Connect, Capacity Plus & Linked Capacity Plus 2.5 and later.
- Compatible with Connect Plus 1.6 and later, as well as Capacity Max.
Industries
Fire and Emergency Medical Services, Hospitality, National Government Security, Police, Transportation & Logistics, Utilities.
Application Partner
Make The Most Of Your Radio Network
TRBOnet/NEOCOM SOFTWARE
TRBOnet PLUS provides integrated fully-featured dispatch control over single and multi-site or
multi-channel systems. It supports voice communication and data operations for conventional single
site repeater, IP Site Connect, Capacity Plus, Linked Capacity Plus, Connect Plus and CapacityMax
systems by direct wireline interface with the MOTOTRBO network.
With TRBOnet PLUS, operators can monitor audio, data and asset location, as well as provide record
management and review events that have taken place. It’s easy to track staff and key assets on a
live map, send and receive private text messages to personnel in the field and respond quickly and
effectively to emergency situations. Dispatchers can also link multiple agencies or departments with
a single touch for even greater flexibility.
Key Benefits
- Simplify dispatching, recording and documenting of voice, text and telemetry communications.
- Enable continuous tracking, control and protection of staff, vehicles and other resources.
- Minimize response time and Improve operational efficiency.
- Automate a wide range of daily operations.
- Provide consistent dispatching across heterogeneous (analog, digital, SIP) environments.
- Increase the efficiency of each frequency channel use.
- Deliver a single global view for multiple dispatchers across the world.
- Support role-based views for multiple dispatchers and administrators.
- Provide enterprise-level reliability and ‘no-limits’ scalability.
Key Features
- Voice Dispatch & Recording.
- GPS Tracking.
- Bluetooth based Indoor Tracking.
- Job Ticketing.
- Text messaging and Telemetry.
- Alarming and Emergency.
- Resource control.
- Phone interconnect.
- CrossPatch and System Bridging.
- Lone Worker.
- RF Coverage Monitoring.
- Radio Allocation.
System Requirements And Types
- Radio Hardware/Releases Compatibility:
- MOTOTRBO radios and repeaters.
- Computer Hardware/Operating Systems.
- Windows 7/ 8/ 10/ Server 2012 / Server 2014.
- Interfaces:
- NAI Voice, NAI DATA for IPSC, Capacity Plus, LCP.
- XRT9000/9100 for Connect Plus.
- VRC and Data Gateways needed for Capacity Max.
- Compatible with IP Site Connect, Capacity Plus and Linked Capacity Plus 2.4 or above.
- Compatible with Connect Plus 1.5 or above, and Capacity Max.
Industries
Fire and Emergency Medical Services, Hospitality, Mining, Oil & Gas, Police, Transportation & Logistics, and Utilities.
Application Partner
Automatic, Intelligent Dispatching Of Alarms, Job Tickets & Notifications
TELDIO
Teldio’s Alarm Control System (ACS) is a software-based application that intelligently dispatches emergency and business-critical alarms, work tickets and notifications. Integrating into building management, machinery, job ticketing software and third-party network systems, ACS monitors for alarms around the clock.
ACS ensures that alarm management and notification process is automatic, efficient and reliable by dispatching notifications to the right person based on the time of day, location and competency necessary to respond to the task. The closed loop system pushes alarms to the next suitable person until they are acknowledged, resolved and closed. By doing so, response times to alarms and emergency events are significantly reduced, workplace efficiency improves and accountability is enhanced.
ACS filters and transmits alarm notifications via email and text message, as well as text and audio notifications to MOTOTRBO™ radios, Android devices and mobile phones.
Key Benefits
- Improve Workplace Efficiency - ACS consolidates alarm sources & manages the alarm notification process to significantly improve response times.
- Enhance Employee Safety - ACS ties into employee safety solutions and recognizes notifications from third-party panic buttons, MOTOTRBO™ radio & Android panic buttons. ACS dispatches the notifications to the appropriate individuals, resulting in employees responding to events and emergencies faster and more efficiently.
- Rich Reporting & Enhanced Accountability - ACS’s rich reporting features allow administrators to track how long it takes employees to respond, accept & close alarms.
Key Features
- ACS listens to multiple alarm sources: fire alarm panels, production machinery, panic buttons, building management system, HVAC system, pumps, sensors,
job ticketing software, ACS Desktop Messenger, management software, PLC, SCADA, I/O contact closures.
- ACS sends a pre-recorded voice and/ or text alarm message to the correct individual’s devices, based on their competencies, schedule and location.
- Pair ACS with RTLS, Teldio’s indoor & outdoor positioning solution to automatically trigger an alarm when an employee enters or leaves a restricted zone.
System Requirements And Types
- Radio Hardware/Releases Compatibility:
- Software supports Direct Repeater Connection. If the customer chooses to go with Control Stations, an XPR 4000 or 5000 series control station (base radio) per channel (Conventional Mode) or one control station per system (Trunked Mode) is required.
- Computer Hardware/Operating Systems:
- Intel® Core™2 Quad / Intel® Core™2 Duo / Intel® Pentium® or similar, Windows 7 Professional 64-Bit / Windows 8 Professional 64-Bit / Windows Server 2008/2012, 4GB 1333MHz Dual Channel DDR3 SDRAM or higher, Minimum 160GB Hard Drive, Integrated: 10/100/1000 Ethernet LAN on system board, minimum four (4) externally accessible USB Ports.
- Interfaces:
- Supports Alarm Interfaces: RS232, I/O, ASCII, SMTP, OPC, SMS, TETRA, DMR, Ekahau, SNMP, Spectralink Wi-Fi, SDS, Web Services.
- Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus.
Industries
Hospitality, Public Services (non-Public Safety Government), Utilities.
Application Partner
Bridging The Gaps With MOTOTRBO
RAYFIELD COMMUNICTIONS
The c-Bridge provides for a variety of enhancements to single-repeater or IP Site Connect systems. It allows the 15-repeater limit of IP Site Connect to be exceeded, whereby systems can consist of hundreds of repeaters and it can be used to increase the number of satellite receivers that can
be installed in an IP Site Connect system with receiver voting. It can also provide interoperability between single repeaters or IP Site Connect systems and non-MOTOTRBO systems, such as analog or P25 systems as well as providing a connection between single repeaters or IP Site Connect systems and older analog dispatch console systems.
Very flexible 'call routing' allows for dynamic bridging between different repeaters and time slots. When used with the PC Voice Dispatch application, the c-Bridge can operate as a gateway for voice communications over an IP network connection into a single MOTOTRBO repeater or an IP Site Connect system. Built-in IP network diagnostics provide an excellent troubleshooting tool for finding problems in the IP networks between repeaters in IP Site Connect systems.
Key Benefits
- Extreme wide area coverage with greater than 15 repeaters. Cover the world, if necessary.
- Interoperability with non-MOTOTRBO systems, such as analog systems and P25 systems.
- Voice dispatch over IP network connections (wireline) when used with PC Voice Dispatch application.
- Allows for IP Site Connect systems to be used over commercial satellite and other high-latency IP network connections.
- Dynamically bridge All Call or Emergency Call talkgroups between all slots on all repeaters in IP Site Connect systems.
- Built-in IP network diagnostics provide unparalled monitoring of the IP connections between repeaters in IP Site Connect systems.
Key Features
- The c-Bridge can be provided as a complete 'appliance' or as 'software-only' for installation on customer-provided hardware or a Virtual Machine.
- Application runs on Linux (CentOS) operating system.
- Supports virtually unlimited number of IP Site Connect repeaters.
- Supports virtually unlimited number of analog interfaces for interoperability with non-MOTOTRBO equipment and systems.
- Can be used with high-latency IP network connections, such as commercial satellite systems.
- Passes all MOTOTRBO digital data (GPS, ARS, TMS, Private Calls, etc.)
System Requirements And Types
- Radio Hardware/Releases Compatibility:
- XPR8300/XPR/8380/XPR8400/SLR5700, Latest Firmware Versions.
- Computer Hardware/Operating Systems.
- Nothing else required for 'hardware/software package' systems.
- For 'software-only package', computer should be dual-core CPU, 4GB RAM, 500 GB Hard Drive, CentOS 6.x Operating System. For Virtual Machine installation, the VM should run CentOS 6.x Operating System.
- IP Technology:.
- Requires IP connection to XPR/SLR repeaters.
- Interfaces:
- For connection to non-MOTOTRBO systems, analog interface requires: Receive COR, Low-Level Receive Audio, Transmit PTT, Transmit Audio, Ground.
- Compatible with IP Site Connect using IP connections and with Capacity Plus, Capacity Plus Multisite, and Capacity Max
using control station radios (limited functionality).
Industries
Fire and Emergency Medical Services, Healthcare, Hospitality, Mining, Oil & Gas, Police, Public Services (non-Public Safety Government), Utilities.
Application Partner
HermesTRX Enterprise Indoor & Outdoor Positioning System
HERMES MICROCOM
The hermesTRX is a plug-and-play professional and cost-effective real-time GPS fleet management system which uses various mapping platforms including Google Earth. It is configurable through a built-in web server to track and manage vehicles or personnel assets by GPS enabled Motorola Radios.
It is an advanced truly plug-and-play solution being very intuitive to set up and leads the standards in the MOTOTRBO application world.
Our newest feature, "Vehicle Stop" has been included to add a layer of certainty to the tracking of a fleet. In a typical school bus scenario, when buses arrives at a set point, e.g. a bus stop, a log entry will be annotated with the arrival time of the vehicle at a particular ‘drop-off’ point, and the time when the vehicle leaves said point.
Key Benefits
- hermesTRX is truly plug-and-play being very intuitive to set up.
- The system comes with a detailed user set-up manual and example CPS files and associated firmware.
- The solution utilizes the most up-to-date mapping platforms, which are free to use. The solution is priced in a category which normally demands a much higher
entry price.
- The solution is modular in design, which enables users to upgrade the system with new features or functions on the fly.
- There are also no licensing costs associated with hermesTRX including no cost for using of the mapping platforms.
Key Features
- Indoor (Beacons) and Outdoor (GPS) Positioning.
- Reverse Geocoding (Show address).
- Flexible Mapping Engine (OpenStreetMap, ESRI, MapQuest, ArcGIS, National Geographic, Topographic and Google Earth).
- Multiple Geo-Fences.
- No monthly recurring investment costs.
- Recording and Playback.
- Multi User Access and Remote Facility.
- Voice Dispatching for multiple users.
- SQL Interface for third party applications.
System Requirements And Types
- Radio Hardware/Releases Compatibility:.
- All Motorola MOTOTRBO and TETRA Radios.
- Computer Hardware / Operating Systems:.
- The hermesTRX is hardware, which fits between the customer's LAN and the MOTOTRBO network. In order to integrate this application, only MOTOTRBO and Ethernet cables are required. There are no complex drives, databases etc to be installed. A normal web browser to set up and use the system is all that is required.
- IP Technology:.
- Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus and Connect Plus.
Industries
Hospitality, Mining, Oil & Gas, National Government Security, Police, Public Services (non-Public Safety Government), Transportation & Logistics, Utilities.
Application Partner
Modular Dispatch And Interoperability Solution
TABLETMEDIA, INC.
iTalkie™ is both a dispatch and an interoperability solution that bridges different types of users
with different services. Users can be 2-way radios, personal computers, Windows tablets and smartphones, Wi-Fi-enabled rugged mobile computers and phone callers. Services are traditional
voice and text dispatch, logging/recording, GPS-based automatic vehicle location (AVL), email, alert
notifications, telephone interconnects, and others.
The solution is modular and grows as needed: it uniquely allows customers to tailor the solution
to their requirements and expand it as needed. It can start as a simple call logger for a small radio
network and grow it to work with tenths of control stations with thousands of radios, PDAs, PCs and
dispatchers in multiple sites.
Key Benefits
- Use one simple set of plug-and-play components to build bottom-up any type of solution: mutlifunction server, console, thin client, PA gateway and remote messaging client.
- The multifunction server can be used as part of a dispatch solution or by itself for HD call recording, telephone interconnect, dispatch, email and serial (COM) communication, alert notifications with distribution lists, GPS and telemetry.
- The server can also be used as middleware for 3rd-party messaging-based (hospitality, building management, etc.) and AVL tracking applications.
- It can export raw GPS data to 3rd-party tracking applications such as Versatrans, Transloc and NISC.
Key Features
- Thin client for simple RoIP voice and text dispatch console for voice, text, GPS and telephone interconnect.
- Gateway to make calls to an overhead paging (PA) system.
- Remote messaging client designed for tablets mounted on vehicle dashboards.
- Support both mutlicast and unicast communications.
- Interface to SCADA systems and PLCs.
- Works on any MOTOTRBO topology, including Connect Plus.
- Voice path requires a control station, while data is handled either via control station or via a wireline (IP) connection to repeaters or XRC controllers.
System Requirements And Types
- Radio Hardware/Releases Compatibility:
- Any Motorola MOTOTRBO radio configuration including Connect Plus.
- Computer Hardware/Operating Systems.
- MS-Windows 7 or greater (including Windows Server) with 1.5GHz CPU and 1GB RAM.
- Interfaces:
- USB for control stations for voice path, Data via control station or Ethernet for data NAI repeater interface or XRC controller. Ethernet for other network access.
- Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus 2.3 and above.
- Compatible with Connect Plus 1.4 and above.
Industries
Fire & Emergency Medical Services, Healthcare, Hospitality, Mining, Oil & Gas, National Government Security, Police, Public Services (non-Public Safety Government), Retail, Transportation & Logistics, Utilities.
Application Partner
Fast And Easy-To-Use "Plug-and-Play" GPS Tracking Solution For The Everyday User
NEOTERRA SYSTEMS INC
neoConneX Fleet Manager is the GPS and Telematics engine for the next generation of neoTerra appliances for MOTOTRBO Professional Digital Two-Way Radio Systems.
It can be deployed in a customer-owned solution or in a carrier environment as a hosted web solution. Each client has individual permissions for system access & reporting.
Key Benefits
- Fully plug-and-play appliance.
- Integrated live GPS and reporting systems.
- Supports all MOTOTRBO system configurations
Key Features
- Wide range of mapping sources, including customer-owned GIS systems.
- SNMP integration with Genesis GW3-TRBO.
- Integration with Avtec Scout Console.
System Requirements And Types
- Radio Hardware/Release Compatibility.
- Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus and Connect Plus.
- Computer Hardware / Operating Systems:.
- Appliance comes preloaded with all applications required.
- IP Technology:.
- Interfaces:
- VML 750, LTE Smartphone client (LEX10), MOTOTRBO.
- Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus, Capacity Max and Connect Plus.
Industries
Fire and Emergency Medical Services, Healthcare, Hospitality, Mining, Oil & Gas, Police, Public Services (non- Public Safety Government), Transportation and
Logistics, Utilities.
Application Partner
RadioPro
Radio Over IP Solutions For MOTOTRBO
CTI PRODUCTS
RadioPro provides communications to MOTOTRBO radio systems from anywhere in the world.
Applications are available for Windows PCs and laptops as well as iOS and Android smart mobile
devices. These applications offer features such as Talk/Listen, Voice Recording, GPS mapping, Text
Messaging, Remote Control of radios and repeaters, and I/O Telemetry.
RadioPro Dispatch and Solo can be used on Windows PC platforms. RadioPro Talk can be used
on iOS and Android devices.
Key Benefits
- Low bandwidth usage; less than 22kBytes/s per client.
- Improved communications for monitoring multiple talk groups from a central location.
- Ability to locate radio users using GPS.
- Improved worker safety by alerting dispatcher to emergency situations, and showing location.
- Improved worker safety and work processes by reviewing an incident in the Archive Viewer.
- Communicate into the radio system from anywhere using celluar, Wi-Fi, or Internet.
- Reduced costs since applications can be chosen to best suit a customer’s needs.
- Systems can be easily deployed across wide area networks, since Multicast is not required.
- Clear communications with unsurpassed audio, requiring little configuration.
Key Features
- Dispatching to multiple talk groups; as many as 50.
- GPS Mapping in Dispatch and Mobile app.
- Call Alerts can be issued from Dispatch and Mobile app.
- Handling of Emergencies in Dispatch.
- Archive Viewer in Dispatch for searching and playing back voice, text messages, GPS positions, call alerts, and emergencies.
- Geo-fences in Dispatch.
- Text Messaging in all applications.
- Remote communications using IP, Wi-Fi, or cellular.
- Multiple applications to suit customer’s needs.
- Server-less architecture.
- No need for Multicast addressing.
- Unsurpassed audio.
- Low bandwidth usage; less than 22kBytes/s per client.
System Requirements And Types
- Windows 7, 8, 10, and/or iOS and/or Android.
- Compatible with IP Site Connect, Capacity Plus & Linked Capacity Plus with release 1.08.0 or above.
- Compatible with Connect Plus (Radio 2.2.0/OB 1.3 or greater).
